This page covers how mandototo handles your account data, what this policy applies to, and where to reach us when a question comes up. Access to our platform depends on local law and is available only where local regulations permit.
Account Data Policy
User Rights & Requests
Contact Support via Live Chat
Available for Eligible Indonesia Regions
POLICY POSTURE
How This Policy Works for You
mandototo operates under a jurisdiction-dependent framework, meaning the terms that apply to your account are shaped by the local laws of your region. We do not make blanket legal promises that override the rules where you are located. What we can tell you is how we handle the information connected to your account — how it is stored, who can see it, and what you can do about it. When you use DANA, GoPay, or LinkAja to move funds through your account wallet, the transaction record is tied to your account session and stays visible in your transaction history after login. We keep those records as long as your account is active and for a period afterward as required by applicable regulation. If your account is closed, the retention period follows the rules in your jurisdiction. Policy documents shown on this page reflect current terms. Any material change to how we handle account data will be communicated through the contact channel shown in your account dashboard. If you continue using the platform after a notified change, that counts as acceptance of the updated terms. Where any part of this policy conflicts with a mandatory local rule, the local rule takes precedence.
DANA
Transactions made via DANA are recorded against your account wallet and visible in your account history. Retention of these records follows applicable local requirements.
GoPay
GoPay payment activity linked to your account is part of your transaction log. You can review the current state of any transaction in your account dashboard after login.
LinkAja
LinkAja transfers appear in your account history alongside other wallet activity. If a record looks incorrect, raise a correction request through our support channel.
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every part of your experience with mandototo falls under this single policy document. Here is a clear breakdown of what sits inside and outside its scope so you know where to look for the right terms.
Account Access
This policy covers how we collect, store, and handle the data tied to your login session and account profile. It applies from the moment you create an account through to closure.
Wallet Transactions
Payments via DANA, GoPay, or LinkAja processed through your account wallet fall within scope. Third-party payment provider terms apply separately and are outside this document.
Site Content
Game titles available in the lobby — including content from Microgaming, Spadegaming, Bigtime Gaming, and CQ9 — are governed by each studio's own content terms, not this policy.
Third-Party Services
External services linked from this platform, including payment apps and identity verification providers, operate under their own terms. We do not extend this policy to cover their practices.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You are not a passive party here. There are concrete steps you can take to review, correct, and manage information tied to your account. These are not conditional on special status — they apply to any active account holder in an eligible region. To review the data held against your account, log in and open the account settings section. Your transaction history, session records, and profile details are available there. If something looks wrong — an incorrect name, a wallet record that does not match — you can raise a correction request directly through our live chat support channel. The support team will confirm receipt and tell you the next step. For questions about how long we hold specific data, or to ask us to remove information where local law permits that request, use the dedicated contact path listed in the support section below. We process these requests in line with applicable local requirements, and we will not use the time it takes to process as a reason to act on the data in the meantime.
Review Your Records
Log in and open account settings to see the data and transaction history tied to your profile. Everything currently held is visible there without needing to contact support.
Correct Account Details
If your name, email, or wallet record is wrong, submit a correction through live chat. Provide the incorrect detail and what it should read, and the team will handle the update.
Raise a Policy Question
Send policy questions to the contact address in the support section. We respond with the applicable terms for your region and, where relevant, the retention or removal timeline.
Request Data Removal
Where local law gives you the right to request removal of personal data, you can make that request through our support email. Availability depends on your jurisdiction.
REACH OUR TEAM
How to Contact Us About This Policy
For any legal or policy question — data handling, account records, correction requests, or removal inquiries — these are the contact paths available to you. Response scope and timing follow what is operationally available in your region.
Live Chat
Open the chat widget inside your account for account-specific policy questions. This is the fastest route for correction requests and transaction record queries.
Support Email
For formal requests — data removal, retention queries, or written policy clarifications — email our support address shown in your account dashboard after login.
Account Dashboard
The current state of your account data, transaction history, and any active policy notices are shown in your account dashboard. Check there first before contacting support.
DATA AND SECURITY
How We Handle Your Data and Account Security
Keeping your information accurate and contained is part of how we run this platform. Here is what we do in practice, and who to contact when something needs attention.
Data Handling
Account profile data and wallet transaction records are stored and accessed only as needed to run your account. We do not share personal account data with third parties outside of what local law or payment processing requires.
Cookies and Session Data
We use session cookies to keep you logged in across your device. Cookies tied to your account session expire when you log out. Browser-level cookie settings on your device can be adjusted at any time.
Account Security
Your account is protected by login credentials you set. If you suspect unauthorised access, change your password immediately through account settings and contact live chat so we can flag the session records.
Policy Updates and Contact
When this policy changes in a material way, we notify you via the contact method on file. To request a copy of current terms or ask who to contact for a specific data request, use the support email shown in your dashboard.
POLICY FAQ
Frequently Asked Questions About This Policy
Real questions about account rights, data handling, and how to act on them.
Where does this legal policy apply?
This policy applies to accounts registered through mandototo in regions where access is permitted under local law. Availability depends on your jurisdiction. If you are unsure whether access is available where you are, check with local regulations or contact our support team.
How do I see what data mandototo holds on my account?
Log in and open account settings. Your profile details, session records, and wallet transaction history — including DANA, GoPay, and LinkAja activity — are shown there. If something is missing or looks wrong, raise a correction request via live chat.
Can I ask mandototo to delete my account data?
Where local law gives you the right to request data removal, you can submit that request through our support email listed in your account dashboard. We process requests in line with applicable local requirements and confirm in writing when complete.
What happens to my transaction records if I close my account?
Transaction records linked to DANA, GoPay, or LinkAja payments are retained for a period after account closure as required by applicable local regulation. You can request a copy of those records before closing your account by contacting support.
How will I know if this policy changes?
We notify you through the contact method on file when a material change is made. The updated policy is also shown on this page. Continuing to use the platform after notification counts as acceptance of the revised terms.
Who do I contact for a formal legal or data query?
Formal queries — including data retention periods, correction requests, and removal requests — go to the support email shown in your account dashboard after login. For faster account-level questions, live chat is the more direct route.