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This page explains what data mandototo collects when you use your account, how we store it, and what choices you have. Every section here is about your personal information and privacy rights — not about games or payment information.
When you create and use an account on mandototo, we collect information you provide directly: your registered contact details, login credentials, and transaction records associated with your wallet activity. This includes interactions made through DANA, GoPay, and OVO where those payment rails are supported under local law and eligible region conditions. We also collect technical data your device sends automatically — session identifiers, browser type, and interaction logs that help us maintain account continuity across devices. This is how your session history follows you when you switch between mobile and desktop. Data we hold is used only for operating your account, processing transactions you initiate, responding to support requests, and complying with applicable legal obligations in Indonesia. We do not sell personal data to third parties for marketing purposes. Retention periods depend on the type of data: active account data is kept while your account remains open; transaction logs are retained as required by applicable regulations. You may request a summary of what we hold by contacting our support team through the account dashboard. Availability of certain features and data practices depends on local law and the eligible region you access from.
Payments you initiate through DANA are logged as transaction records in your account history. These records show the amount, date, and status — visible under the transaction tab after login. We hold this data for compliance with applicable Indonesian regulations.
GoPay deposits and withdrawals appear in your account wallet as timestamped entries. This log is part of your account record and can be reviewed at any time from the wallet section. Retention follows the same regulatory framework as other transaction data.
OVO transactions linked to your account are stored in the same transaction history as other payment methods. You can view, and in some cases dispute, records directly from your account page. Contact support if a record appears incorrect.
This policy applies to data processed by mandototo in connection with your registered account. Understanding the boundary helps you know where to direct questions — to us, or to a third-party service you may also use.
Login history, session tokens, and device identifiers tied to your mandototo account fall fully within this policy. We control how this data is stored and for how long, and you can request access to it through the support channel in your dashboard.
When you transact through DANA, GoPay, or OVO, the payment rail itself operates under that provider's own terms and privacy rules. Our policy covers the record we hold of that transaction on your account — not the data the payment provider holds on their side.
Your browsing activity within the mandototo site — pages visited, game categories opened, search terms used inside the platform — is collected as session data under this policy. This helps us maintain account continuity and improve navigation.
Links or tools from third parties that may appear on the platform operate under their own privacy policies. mandototo does not control data collected by external services, and this policy does not extend to them. Check the relevant third-party policy for those details.
You have practical options when it comes to the data we hold on your account. Reviewing what we store, correcting inaccuracies, and raising a question are all steps you can take directly. Most requests start from your account dashboard after login — look for the account settings or support section depending on what you need. If a field in your profile shows incorrect information, the correction path is shown inside the account settings page. For requests that go beyond what the dashboard handles — such as asking for a full data summary or raising a formal privacy concern — our support team handles these through the contact route listed in the support section of this page. Response times are not guaranteed, but every request is reviewed. Availability of specific rights may depend on local law and your eligible region.
Log in and open the transaction or account history tab. Your payment records, login history, and profile data are visible there. If something looks wrong, note the entry details before contacting support.
Profile information like your registered contact and wallet details can be updated from account settings. Some fields require identity verification before a change is accepted — follow the steps shown on that page.
If you have a question about how a specific piece of data is used, use the support contact route in your dashboard. Describe the data type and your concern clearly so the team can respond accurately.
To ask what personal data we hold on your account, contact support with your request. We will provide a summary covering the categories of data associated with your registered account, subject to applicable legal requirements.
Privacy questions and data requests are handled through the support routes below. For account-specific requests, have your account details ready so the team can locate your record.
The fastest route for most privacy requests. Log in, open the support section, and submit your question with the relevant account details. The team will follow up through your registered contact.
Available from the platform for general privacy questions during supported hours. If your question involves a data access or correction request, the chat team will route it to the appropriate team for handling.
For formal privacy requests — data summaries, correction requests, or policy questions that require a written record — email contact is available through the address shown in your account settings page.
Each item below describes a specific practice we follow to keep your account data handled correctly. These are operational standards, not marketing claims — what we actually do and where you can verify it.
We use session cookies to keep you logged in and maintain account continuity as you move between pages or devices. You can manage cookie preferences from your browser settings. Blocking session cookies will affect login persistence across your account.
Password storage uses hashed formats — we do not hold your password in plain text. Login activity is logged by session so you can review recent access from your account security page. Contact support if you see a session you do not recognise.
Active account data is retained while your account is open. Transaction logs are kept for the period required under applicable Indonesian regulations. After account closure, data is held for the legally required period, then removed from active systems.
When this policy changes materially, we update the version date at the top of this page. Continued use of your account after a posted update means you have seen the revised terms. Check this page periodically, or contact support if you have questions about a recent change.
These are the questions we hear most often about how mandototo handles personal data. If your question is not covered here, use the support contact route in the section above.
We collect data you provide when registering and using your account: contact details, login credentials, and transaction records. We also collect device and session data automatically — things like session identifiers and device type — to keep your account working across devices.
Transaction records linked to DANA, GoPay, and OVO are stored in your account history for your reference and for compliance with applicable Indonesian regulations. We use this data to process your account activity and respond to support requests. We do not use it for third-party marketing.
Yes. Log in and check your account and transaction history pages for most data. For a broader summary of what we hold, contact support through your dashboard with a data access request and the team will provide a response covering the categories we store.
Open account settings after login. Most profile fields can be edited directly there. Some changes — like updating your registered wallet or contact details — may require identity verification. Follow the steps shown on the settings page for those fields.
We do not sell personal data. We share data only where required to operate your account — with payment rails like DANA, GoPay, and OVO for transactions you initiate — or where required by applicable law. Payment providers hold their own data under their own privacy terms.
Contact our support team through the account dashboard or via the email address in your account settings. Describe the concern clearly and include your account reference. All formal privacy requests are reviewed, and availability of specific remedies depends on local law and your eligible region.